Informativa sulle spedizioni

Shipping Policy

ST.GRAAR – stgraar.com

Last updated: January 2026

At ST.GRAAR, each order is prepared with care and attention to detail. This policy explains how we process and ship your purchases worldwide.

Order Processing

Orders are processed within 1–5 business days after payment confirmation.

During collections launches, promotional periods, or high-demand seasons, processing times may be slightly extended. We appreciate your understanding and patience.

Once your order is dispatched, you will receive a shipping confirmation email with tracking information where available.

Shipping Destinations

ST.GRAAR offers international shipping.

Delivery times vary depending on:

• Destination country

• Selected courier

• Customs procedures

• External circumstances beyond our control

Estimated delivery times are indicative only and not guaranteed.

Shipping Costs

Shipping fees are calculated and displayed at checkout before payment is completed.

Any additional costs related to customs duties, import taxes, or local fees are the sole responsibility of the customer.

Customs & International Orders

International shipments may be subject to customs inspections and procedures.

ST.GRAAR is not responsible for:

• Delays caused by customs authorities

• Import duties or taxes

• Packages held or refused by customs

• Administrative fees charged by local authorities

Customers are responsible for ensuring compliance with their country’s import regulations.

Delivery Responsibility

Responsibility for the order transfers to the customer once the package is marked as delivered by the courier.

ST.GRAAR cannot be held liable for:

• Delays caused by shipping carriers

• Packages lost due to incorrect address information

• Theft after delivery confirmation

• Failed delivery attempts due to recipient unavailability

Address Accuracy

Please ensure that all shipping details are correct at checkout.

Orders shipped to incorrectly provided addresses cannot be replaced or refunded.

Contact

For any questions regarding shipping, please contact:

📧 stgraar.contact@yahoo.com