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REFUND POLICY

ST.GRAAR – stgraar.com
Last updated: January 2026

At ST.GRAAR, each purchase is considered final. Please read this policy carefully before completing your order.

All Sales Are Final

Due to the nature of our products and business model, we do not accept returns, exchanges, or offer refunds once an order has been placed.

By completing a purchase on stgraar.com, you acknowledge and agree to this no-refund policy.

Damaged or Incorrect Items

If you receive an item that is:
Damaged upon arrival, or
Incorrect compared to your order

Please contact us within 24 hours of delivery at:
📧 stgraar.contact@yahoo.com

Include:
Your order number
Clear photos of the issue
A brief description

We will review each case individually and, where appropriate, offer a suitable solution (such as replacement or store credit), at our discretion.

Order Cancellations

Orders cannot be cancelled once they have been processed or shipped.

Contact

For any questions about this policy, you may contact us at:
📧 stgraar.contact@yahoo.com