Terms of service
Terms of Service
ST.GRAAR – stgraar.com
Last updated: January 2026
Welcome to ST.GRAAR.
These Terms of Service govern your use of our website and the purchase of products through stgraar.com. By accessing this site or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please refrain from using our website.
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1. Brand & Business Information
ST.GRAAR is an independent online boutique operating from Veneto, Italy.
Contact: stgraar.contact@yahoo.com
Website: www.stgraar.com
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2. Eligibility to Purchase
By using this website, you confirm that:
• You are at least 18 years old, or
• You are using the site under the supervision of a parent or legal guardian
You agree to provide accurate, current, and complete information when placing an order.
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3. Products & Presentation
Each product offered by ST.GRAAR is curated and presented with care.
We strive to display:
• Accurate descriptions
• Authentic imagery
• True-to-life details
However, slight variations (including color differences due to screen settings) may occur and do not constitute grounds for complaint or refund.
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4. Prices & Payments
All prices are displayed on the website and may be subject to change at any time without notice.
Payments are securely processed through Shopify and its authorized payment providers.
ST.GRAAR does not store or access your full payment information.
An order is considered confirmed only once payment has been successfully completed.
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5. Shipping
We offer international shipping.
Shipping terms, timelines, and responsibilities are outlined in our Shipping Policy, which forms an integral part of these Terms.
By placing an order, you accept the conditions described in the Shipping Policy.
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6. Final Sale Policy (No Returns / No Refunds)
All purchases made on stgraar.com are considered final.
We do not accept returns, exchanges, or offer refunds, except where mandatory under applicable law.
By confirming your order, you expressly agree to this condition.
In the exceptional case of receiving a damaged or incorrect item, you must contact us within 48 hours of delivery with supporting evidence (photos and order details). Each case is evaluated individually.
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7. Intellectual Property
All content on this website — including text, images, visuals, branding, logos, product descriptions, and design elements — is the exclusive property of ST.GRAAR.
Any reproduction, use, or distribution without written authorization is strictly prohibited.
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8. Limitation of Liability
To the fullest extent permitted by law, ST.GRAAR shall not be liable for:
• Indirect or consequential damages
• Delays beyond our control
• Website interruptions or technical issues
• Courier delays or third-party service failures
• Misuse of products
Use of the website and its content is at your own discretion and risk.
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9. Privacy & Data Protection
Your personal data is processed in accordance with our Privacy Policy and applicable data protection laws (including GDPR).
By using our site, you acknowledge and accept our data practices.
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10. Governing Law
These Terms are governed by Italian law.
Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Italy.
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11. Contact
For any questions regarding these Terms, please contact:
📧 stgraar.contact@yahoo.com